After selecting them kind of randomly on the basis of proximity and price, I've been taking my animals to St. Francis for about 5 years now, through several of Dr. Williams' leaves, and have never been disappointed. I started out with two domestic shorthairs and worked up to a Maine Coon mix, one greyhound, then another (male) after my first passed. Dr. Williams, her fill-ins, and all the staff have handled all my animals with love and professionalism. Greyhounds aren't "normal" dogs, with different blood values and anesthesia needs, and I was afraid I might have to seek out a “greyhound-savvy” vet specifically after I adopted them, but Dr. Williams' choices for treatment with my dogs has always been right in line with every fact sheet for the breed's vet needs. Not only does St. Francis keep my herd healthy enough that I never need to see them but for yearly check-ups/vaccinations and boarding my dog, but their boarding services stack up to any dedicated facility around - not that my greyhound Red is exactly a hard dog to deal with, content to sleep all day, but after two rounds of boarding at one of those said dedicated facilities that left him with a wobbly stomach and a resigned mood, I've used St. Francis' boarding services ever since (at a better price too); he never has digestive problems here, can't wait to get in the door, and the whole staff always treats him like a returning king.
Even when things do get hairier than boarding or routine check-ups or procedures, I'm always blown away by Dr. Williams and her staff's knowledge and compassion. Whether it's taking out an IV cath after a dental procedure or wielding a giant micro chipping needle, I just get the feeling Dr. Williams has genuine love and compassion for my animals. The strongest example of all was several years ago, when my first greyhound and service-dog-in-training Cora developed protein losing enteropathy. With so little body fat already, she wasted away quickly and there weren't many options left, but Dr. Williams was honest, supportive of alternative methods I tried, prescribed medications to make her as comfortable as possible, and when the time finally came at a very bad time for me financially, waived all but the cremation fee and talked me through the specifics and physiology of the procedure to assure me that she wasn't feeling any pain, with a clinical but kind voice that was instrumental in getting me through losing my service-and-soulmate dog (the first dog I'd ever had as an adult, and the first one I'd ever put down).
I'm moving to Fayetteville ASAP to lessen the commute after transferring to U of A, but I don't plan on changing vets - I'll be taking my pets here as long as I'm in Northwest Arkansas, and they (well, my weirdo catdog Coon mix and my greyhound at least) will be happy to keep coming here.